WhatsApp Business
WhatsApp Business is built for small businesses. Business profile, Catalog, Label, Quick replies, and many more features are designed to help millions of small to large businesses. I'm leading multiple projects to make better and right user experience.
Role
Lead Product Designer
Business Onboarding / Tools
WhatsApp Business is built with the small business owner in mind. Connect with your customers easily by using tools to automate, sort and quickly respond to messages. I led business tools entry flow to help small and large businesses provide customer support and deliver important notifications to customers.
Business Catalog
Catalogs are a mobile storefront for businesses to showcase and share their goods so people can easily browse and discover something they would like to buy.
Lossless Migration
Migrating WhatsApp to the business app might be complicated for businesses. I have designed one tap - worry free migration flow to get easy on boarding.