Facebook Shops

Facebook Shops is a mobile-first shopping experience where businesses can easily create an online store on Facebook, Instagram and WhatsApp. Shops let you choose which of your items you want to feature, merchandise with product collections and tell your brand story with customizable fonts and colors. In Facebook Shops, user will be able to connect with customers through WhatsApp, Messenger or Instagram Direct to answer questions, offer support and more. I led conversational shopping experience small businesses and customers. 

Role
Lead Product Designer